The build schedule is confirmed in the written quote for your actual order. Book the consultation, bring both decision-makers, settle the specification and ask which approvals or site conditions could affect the sequence. A booked consultation slot is not a reserved installation date.
Book a real consultation slot
Book online at doordepot.ca/book for an available consultation time rather than treating an enquiry as a scheduled visit. The free in-home consultation lasts 45 minutes, and company policy is that both homeowners or decision-makers attend. That shared conversation helps avoid a design moving forward while an essential preference or approval is still unresolved.
Prepare photographs of the inside and outside of the entry, notes about drafts or water, and any reference designs you like. Approximate dimensions can help the conversation but do not replace Oscar’s measure. If comparing materials first would help, book a one-on-one showroom visit online. At 4019 Chesswood Dr in North York you can open full-size doors and compare glass, handles, locks and finishes before narrowing the specification.
Use the consultation to settle the right questions
Oscar runs the consultation himself. Describe how the entrance works now and what you want to change: light, privacy, colour, operation or the opening itself. Bring up an alarm sensor, a storm door, an unusual threshold or concerns about the surrounding wall early. Information about the actual entrance is more useful than trying to estimate a schedule from a catalogue image.
Both decision-makers should agree on the major choices together, including steel, fiberglass or solid wood, single or double doors, and the broad glass and finish direction. You do not need every answer before booking. You do need a clear list of unresolved choices so they can be addressed rather than silently assumed. If the current door might be repaired or refinished, ask Oscar whether that is a better starting point.
Measurement turns an idea into a buildable specification
Oscar handles the measure as well as the consultation. The opening’s actual dimensions and condition determine what can be built, how the frame meets the house and whether a proposed change needs further investigation. A tall double entrance with sidelites and a transom is a different scope from replacing a single door within an unchanged opening. Photos and homeowner measurements cannot resolve every detail.
Changing the opening may bring structural questions, permits or heritage approvals into the sequence. These need checking before work proceeds, not after a custom design is treated as final. Tell Oscar if the property is designated, is in a Heritage Conservation District or has condo restrictions. For Toronto, confirm the address-specific requirements with Toronto Building and heritage staff where relevant; other GTA municipalities have their own requirements.
Review the written quote before approval
The build schedule is confirmed in the written quote. Read it alongside the specification: dimensions, configuration, glass, finish, hardware, installation scope and any assumptions about the existing opening. Use the pricing page or estimator only for preliminary planning. The final price is confirmed in writing after Oscar’s measure, with 13% Ontario HST added.
Approval and any deposit follow what is agreed in the quote. Do not infer a deposit amount, payment milestone or build reservation from a general guide. Ask what makes the order ready to proceed, how a later design change would be handled and which decisions must be final before shop work. Keep a copy of the approved specification so everyone is referring to the same door, not an earlier image or conversation.
Build and finish in the North York shop
Doors are cut and built in-house at the Chesswood Dr workshop by a small team Oscar has worked with for years. Painting and staining are also done in-house, with the paint and stain studio next door at 4031 Chesswood Dr. Our crew then installs the door. Oscar oversees the process from first measure to final walkthrough, without a salesperson handing the project to someone else.
Shop work follows the approved design rather than a universal build duration. Custom glass, unusual sizes, arched details and complex configurations can influence the sequence. Paint and stain selection also need to match the actual surface and approved appearance. Ask which parts of your order need confirmation before the build starts, and who to contact if a decision changes. Avoid arranging other trades around an assumed completion date that has not been confirmed.
What can speed up or slow down a project?
Clear decisions and complete information reduce avoidable back-and-forth. Bring finish references, decide who needs to approve the design and flag access restrictions. Custom glass, non-standard sizes, double doors with sidelites or transoms and changes after approval can complicate the plan. Permit or heritage approvals when the opening changes must also be allowed for. Ask which dependencies apply to your order instead of accepting a generic schedule.
Site conditions can matter too. Concealed damage may only become visible when the old frame is removed, and it can change the required work. Agree in writing how additional work is priced and approved. Weather can affect finishing work and site arrangements; discuss the plan for exposed work rather than assuming every weather condition is interchangeable. Readiness means the design, permissions, access and scope are understood, not simply choosing the earliest date on a calendar.
Installation day, walkthrough and practical planning
Most single-entry installations are completed in a day. Larger doubles with sidelites and transoms can take longer; Oscar confirms timing before the build starts.
Before installation, ask what access and parking are needed, how to prepare the hallway and how the crew will coordinate any alarm contacts. Plan for the entrance to be open during the work and keep children and pets away from the work area. Do not schedule a tightly timed event around an unconfirmed finish time. Review any weather-sensitive arrangements with Oscar ahead of the visit.
Finish with a walkthrough covering door operation, locks, keys, seals, threshold and trim. Ask for care instructions and the written Door Depot Limited Warranty, subject to the written warranty terms. Note any remaining items together and establish how to raise a concern. A useful project schedule includes this handover, not only the moment the new door is placed in the opening.
Frequently asked questions
Does booking online reserve the build schedule?
No. The online booking is a real consultation slot. The build schedule is confirmed in the written quote for the actual order after the design and opening have been assessed. Ask what approval is needed before the order proceeds.
Can I attend the consultation alone?
Company policy is that both homeowners or decision-makers attend the 45-minute consultation. If the proposed slot does not work for everyone, choose another available time so the major design and scope decisions can be discussed together.
What if I change the glass after approving the quote?
Contact Oscar before assuming the change can be incorporated. Ask whether it affects the specification, price or confirmed schedule, and have any agreed revision documented. A reference photo sent later is not automatically an approved change.
Are oversized doors handled like standard singles?
No generic schedule should be assumed. Size, configuration, glass and the existing opening all matter. Door Depot builds to measurements, including oversized and double openings, but the sequence for your particular design belongs in the written quote.
Should another contractor finish the entry first?
Discuss the sequence before arranging related work. Flooring, surrounding trim, opening changes or alarm work may interact with the door installation. Share the other contractor’s proposed scope so responsibilities and dependencies can be clarified rather than guessed.
Who confirms timing if the opening needs repairs?
Raise the condition with Oscar and follow the agreed written process for additional work. Some damage is concealed until removal. Clarify the revised scope and timing before treating the original plan as unchanged.
